FAQ

Frequently Asked Questions

Answers to the questions students most often ask about our BC real estate licensing exam prep courses, scheduling, pricing, and the UBC exam itself.

What exam does this course prepare me for?
This course prepares you for the UBC Sauder School of Business Real Estate Trading Services Licensing Exam, which is required to become a licensed real estate agent in British Columbia, Canada.
How long do I have access to the course materials?
You get 6 months of full access to all video content and study materials from the date of purchase. This gives you plenty of time to work through the material at your own pace.
What happens if I don't pass the exam?
We offer a pass-or-repeat-free guarantee. If you don't pass the exam on your first attempt, you can repeat the course at no additional cost. We're that confident in our program.
What's the difference between the three tiers?
Self-Paced is ideal if you want flexibility and prefer to study on your own schedule. Live Online + Self-Paced adds interactive Zoom sessions, giving you the ability to ask questions and stay accountable. In-Person + Self-Paced is our most hands-on option, featuring face-to-face instruction in Vancouver with small groups of just 5 to 6 students for maximum support and focus.
Do I need any prerequisites to take this course?
You must be at least 19 years old, be of good character (i.e. not criminal record), meet the BC Financial Services Authority English language requirement, and register for the UBC Real Estate Trading Services Licensing Course. Our course is designed to take you from zero knowledge to exam-ready.
How is Excel Online different from other real estate exam prep courses?
Excel Online is backed by Excel Realty Academy, which has helped thousands of students pass since 2010 with a 5.0-star rating from 366+ reviews. We offer simplified study materials in plain language, small class sizes, and a pass-or-repeat-free guarantee that our competitors don't match.
Are the Zoom classes recorded?
Live Zoom classes are conducted in real-time to allow for interactive Q&A and personalized attention. While live sessions are the primary format, speak with our team about accessing supplementary recordings.
Do I need the HP 10BII+ calculator?
Yes, you will need an HP 10BII+ calculator for the UBC Real Estate Exam. You can purchase the calculator or download the HP 10BII app from your app store. When booking your exam, you may request a tablet with the HP 10BII app provided at the exam centre instead of using your own device, as personal electronic devices are not allowed in the exam room. Becoming comfortable with this calculator is important for the math portion of the exam.
Can I work part-time as a REALTOR® while keeping my current job?
Yes, many new REALTORS® start by balancing real estate with their current job. As they build a client base and real estate income, many eventually transition fully into the profession.
I failed the UBC real estate exam before. Should I register with Excel Online?
Yes, many students come to us after an unsuccessful attempt and benefit from clearer explanations, structured preparation, and more focused exam guidance.
How can I pay?
Payments can be made by cash, e-transfer, or PayPal, tuition fees are fully payable upon registration, and to secure your seat, register at least two weeks before classes begin.
How are refunds handled?
Please see our Terms and Guarantees page for our full refund policy.
What if I miss a class?
We understand that emergencies and scheduling conflicts can happen, if you miss a class, we will do our best to help you make up the missed material at no extra cost. For full details, see our Terms and Guarantees page or contact us directly.
How do I get started?
Start by clicking “Enroll Now” at the top of the page. Choose the option that fits you, and you will get immediate access to the course.

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